Role: Software Engineer
Location: Hyderabad, Andhra Pradesh, India
Job Type: Full-time
Job ID: creq231398
Experience Level: 1–2 Years / Fresh Graduates (B.Tech CSE/IT)
Segment: Application Maintenance and Support
Business Unit: L1 Production Support
Job Summary
Virtusa seeks Software Engineers for its L1 Production Support team in Hyderabad. This role is ideal for fresh graduates or those with up to two years’ experience, offering an opportunity to work in 24/7 operational environments. Responsibilities include ensuring application and infrastructure stability, incident management, and collaboration across technical teams. The position is a strong foundation for long-term growth in IT operations and support.
Key Responsibilities
- Monitor application and infrastructure health using monitoring tools.
- Acknowledge, log, and triage incidents, addressing known issues and escalating unresolved ones.
- Respond to alerts, handle job monitoring, and close tickets using ITSM platforms.
- Communicate updates to stakeholders, escalate critical issues, and document procedures.
- Work in rotational shifts, ensuring 24/7 support coverage.
Qualifications & Skills
- B.Tech in Computer Science/IT (freshers and up to 2 years’ experience)
- Technical proficiency in Java, Python, SQL, Linux, Networking
- Strong analytical, problem-solving, and communication skills
- Knowledge of ITIL and production support workflows (added advantage)
- Ready to work rotational shifts, weekends, and holidays
About Virtusa
Virtusa is a global leader in digital business strategy, engineering, and IT solutions. The company fosters a collaborative, innovative work culture, offering opportunities for career progression and engagement with world-class clients and technologies.
Why Join Us?
- Exposure to emerging technology and complex projects
- Growth opportunities in a dynamic, supportive environment
- Focus on continuous learning and professional development
- Collaborative and inclusive work culture
How to Apply
This job has expired or the link is no longer active.
Note: Only shortlisted candidates will be contacted.
Disclaimer: This job post is for informational purposes only. The company reserves the right to modify, withdraw, or close the position at any time without prior notice. Applicants are advised to verify details through the official company channels before applying.












