Role: TechOps
Location: Bengaluru
Job Type: Full Time
Job ID: Not Specified
Experience Level: Minimum 1+ year
Segment: Technical Operations
Business Unit: Operations & Analytics
Job Summary
PhonePe is seeking a detail-oriented TechOps professional to join their Bengaluru team. The role involves understanding internal processes, troubleshooting system issues, driving automation to improve efficiency, and collaborating across teams to ensure smooth transaction flows and regulatory compliance. The ideal candidate will have strong analytical skills, programming expertise, and a proactive approach to problem-solving. This position offers the opportunity to work on impactful projects within one of India’s leading digital payments platforms.
Key Responsibilities
- Understand and analyze business processes and data flows to identify bottlenecks and areas for improvement.
- Independently troubleshoot system errors and anomalies, driving resolution.
- Automate manual processes and generate reports to improve operational accuracy and efficiency.
- Collaborate with cross-functional teams and external vendors to ensure seamless transactions and compliance with statutory requirements.
- Define, develop, and communicate key performance metrics and insights to management and stakeholders.
Qualifications & Skills
- Bachelor’s degree in Engineering, Computer Science, Mathematics, Statistics, or an MBA from a reputed institute.
- At least 1 year of experience in analytics, automation, or technical operations.
- Strong written and verbal communication skills.
- Proficiency in Java, Python, or similar programming languages.
- Familiarity with process automation tools and data analysis frameworks is preferred.
- Understanding of stock broking, trading, or financial services is a plus.
- Ability to multitask in a dynamic environment with strong problem-solving skills.
About PhonePe
PhonePe is a leading fintech company headquartered in India with over 600 million users and a robust digital payments network spanning more than 40 million merchants. It offers a wide portfolio including financial products and consumer tech businesses aligned to its vision of democratizing financial services for all Indians. Known for its innovation and impact, PhonePe drives progress through technology in India’s rapidly evolving digital ecosystem.
Why Join Us?
- Opportunity to work on real-time, high-impact projects shaping core financial operations.
- Exposure to cross-functional domains including technology, compliance, and financial services.
- Collaborative work culture fostering innovation and professional growth.
- Comprehensive employee benefits including insurance, wellness programs, parental support, mobility and retirement benefits, and more.
- Inclusive culture promoting diversity, creativity, and equal opportunity.
How to Apply
Note: Only shortlisted candidates will be contacted.
Disclaimer: This job post is for informational purposes only. The company reserves the right to modify, withdraw, or close the position at any time without prior notice. Applicants are advised to verify details through the official company channels before applying.