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Role: Software Engineer
Location: Bangalore, Karnataka
Job Type: Full Time
Job ID: 2307845
Experience Level: Entry Level (Freshers Welcome)
Segment: Technology
Business Unit: Optum
Job Summary
Optum is seeking Software Engineers to design and develop advanced full-stack solutions that integrate Conversational AI and Contact Center Analytics. The role involves working on scalable backend services, data analysis, and API development to deliver innovative healthcare technologies. You will collaborate with peers, leverage emerging technologies, and contribute directly to health outcomes by optimizing AI-driven customer experiences.
Key Responsibilities
- Design and develop full-stack solutions integrating Conversational AI using Google Conversational Insights or similar platforms
- Analyze large conversational datasets for actionable insights to improve customer experience
- Build RESTful APIs, backend services, and data pipelines using Python, Java, and JavaScript
- Optimize prompts for LLMs, work with SQL/NoSQL databases, and maintain ethical AI practices
- Collaborate on Proof of Concepts (POCs) and MVPs, and adapt to rapidly changing requirements in an agile environment.
Qualifications & Skills
- Bachelor’s Degree in Computer Science or related stream
- Proficiency in Python, Java, and JavaScript
- Experience with DBMS technologies (SQL/NoSQL), RESTful APIs, and data pipelines
- Familiarity with Responsible AI principles
- Adaptability, analytical and problem-solving skills, and a team-driven mindset.
About Optum
Optum, part of UnitedHealth Group, is a global leader in health services and innovation, specializing in digital healthcare solutions to improve lives. With a focus on care, connection, and continuous growth, Optum leverages technology to deliver pharmacy benefits, health resources, and data-driven services that address health optimization worldwide.
Why Join Us?
At Optum, your work matters you’ll help advance global health equity, work with talented professionals, and grow through inclusive culture and robust career development. Employees benefit from comprehensive support, access to emerging tools, and the chance to make an impact on communities through technology-driven healthcare improvements.
How to Apply
Note: Only shortlisted candidates will be contacted.
Disclaimer: This job post is for informational purposes only. The company reserves the right to modify, withdraw, or close the position at any time without prior notice. Applicants are advised to verify details through the official company channels before applying.
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