Cognizant Hiring Drive Hiring BPO Process Executive | 2025 | Mumbai | Freshers

Role: BPO – Process Executive (Default Servicing Specialist)
Location: Mumbai (Airoli), India
Job Type: Full-time, Work from Office
Job ID: 000656135023
Experience Level: Freshers / 1+ years BPO/Data Processing/Foreclosure
Segment: US Mortgage
Business Unit: Default Servicing

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Job Summary

Kickstart or elevate your career with Cognizant’s US Mortgage Hiring Drive! The role involves night shifts supporting property preservation and mortgage loan servicing, focusing on leveraging MS Excel skills and data accuracy. As a Process Executive, you will work from the Mumbai office, handling foreclosure support activities, ensuring document compliance, and contributing directly to client financial health.

Key Responsibilities

• Process foreclosure support activities as per defined procedures and quality standards
• Meet/exceed productivity and quality benchmarks, adapting as targets change with tenure
• Be receptive to feedback for self and process improvement
• Identify and check red flags in mortgage documents (Deed of Trust, Note, Title Policy, Demand Letter, AOM, etc.)
• Ensure accuracy of data and document review
• Communicate timely with team leaders regarding issues/queries
• Maintain documentation, runbooks, and incident logs
• Perform other related duties as assigned.

Qualifications & Skills

• Fresh graduate (B.Com, M.Com, or any non-tech discipline)
• For Sr. Process Associate: 1+ years in BPO/Data Processing/Foreclosure support
• Good analytical, research, and decision-making skills
• Proficiency in MS Office, especially Excel; Microsoft Office Specialist: Excel Certification mandatory
• Strong written and verbal communication skills
• Willingness to work shifts and 6 days/week
• Ability to learn and adapt.

About Cognizant

Cognizant is a global leader in professional services, transforming client businesses for the digital era. With over 300,000 associates worldwide, Cognizant is consistently ranked among the world’s most admired companies and Forbes Best Employers. Known for an inclusive and collaborative culture, Cognizant fosters innovation and employee development.

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Why Join Us?

• Inclusive, supportive workplace
• Be part of a high-caliber and innovative team
• Access to great learning and career paths
• Impact the financial well-being of major clients and communities
• Work for a Top Forbes Employer

How to Apply

Note: Only shortlisted candidates will be contacted.

Disclaimer: This job post is for informational purposes only. The company reserves the right to modify, withdraw, or close the position at any time without prior notice. Applicants are advised to verify details through the official company channels before applying.

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