Wipro Off Campus Hiring Associate | 2025 | Gurugram | Freshers

Role: Associate
Location: Gurugram, Haryana
Job Type: Full Time
Job ID: 93243
Experience Level: 0–24 months (Entry Level)
Segment: Business Process Services
Business Unit: Insurance Operations

Job Summary

Wipro is seeking Associates to join its Gurugram team for end-to-end insurance process management and client service roles. The position offers exposure to medium-complexity processes where analytical skills, accuracy, and customer-oriented support are critical. You will participate in administrative, reporting, and process improvement tasks within defined decision frameworks and guidelines, ensuring quality and compliance in every interaction.​

Key Responsibilities

• Handle process transactions and enforce quality standards across client engagements.
• Analyze and resolve client issues, participate in system improvements, and manage escalations.
• Communicate job expectations, evaluate trends, and generate statutory, scheduled, and ad-hoc reports.
• Maintain compliance, participate in internal/external audits, and provide administrative support within Aviva brand standards.
• Spot and suggest service/process improvements, adhere to reporting timelines, and manage control reports.​

Qualifications & Skills

• Graduate degree (Non-tech preferred; Tech grads like B.E/B.Tech must have 6+ months experience).
• Proficient in MS-Office (Excel), project and quality management, and customer service.
• Familiarity with the insurance industry and process knowledge, UK savings and retirement industry skills are a plus.
• Strong communication skills (C1 proficiency in English), neutral accent, and adept at customer interactions via calls, email, and chat.
• Ability to handle tight deadlines in a 24×5 shift environment (12:00 PM–12:00 AM window), with fixed weekends off.​

About Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a global technology services and consulting leader dedicated to driving customer success in digital transformation. With over 230,000 employees across 65+ countries, Wipro leverages its consulting, engineering, and operations portfolio to solve complex business challenges for clients worldwide while fostering a sustainable, future-ready organization.​

Why Join Us?

Join Wipro to be part of a modern, inclusive, and purpose-driven organization that encourages constant reinvention, innovation, and career growth. The company values teamwork, diversity, and the ongoing evolution of skills that allow employees to thrive in a fast-changing world. People with disabilities are encouraged to apply, ensuring an inclusive workplace for all.​

How to Apply

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Note: Only shortlisted candidates will be contacted.

Disclaimer: This job post is for informational purposes only. The company reserves the right to modify, withdraw, or close the position at any time without prior notice. Applicants are advised to verify details through the official company channels before applying.