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Role: ServiceNow Developer
Location: Bangalore / Noida, Karnataka, India
Job Type: Full-Time (Hybrid)
Job ID: 349885
Experience Level: Fresher / 0–2 Years (Entry Level / Associate)
Segment: ServiceNow & ITSM Development
Business Unit: NTT DATA Global Delivery Services
Job Summary
This role is for a fresher ServiceNow Developer who will design, configure, and customize applications on the ServiceNow platform while learning ITSM best practices. The position focuses on scripting with JavaScript, working on modules like Incident, Problem, Change, Knowledge, and Service Catalog, and collaborating with senior engineers to deliver high-quality solutions. It offers a strong foundation to build a long-term career on a leading enterprise ITSM platform within NTT DATA’s global practice.
Key Responsibilities
- Assist in developing and configuring ServiceNow applications and ITSM modules such as Incident, Problem, Change, Knowledge, and Service Catalog.
- Create and maintain client scripts, business rules, UI policies, UI actions, and workflows on the platform.
- Support testing, documentation, deployment activities, and collaborate with senior developers and functional teams.
- Continuously upgrade technical skills through training, certifications, and hands-on work on real-world projects.
Qualifications & Skills
- Basic knowledge of JavaScript is mandatory, with familiarity in HTML/CSS, relational databases, SQL, and software development fundamentals preferred.
- Understanding of ITSM or cloud concepts, and exposure to ITIL or ticketing/workflow tools is a plus.
- Strong problem-solving, communication, and teamwork skills with the ability to learn quickly in a fast-paced environment.
About Company
NTT DATA is a global digital business and IT services leader headquartered in Tokyo, operating in more than 50 countries and serving a large portion of the Fortune Global 100. The company delivers business and technology solutions across AI, cloud, security, connectivity, data centers, and applications, investing heavily in R&D as part of the NTT Group.
Why Join Us?
- Gain structured training and mentorship from experienced ServiceNow professionals while working on real implementation and enhancement projects.
- Access career development opportunities within a large global ServiceNow practice and an inclusive, innovation-driven work culture.
- Benefit from a hybrid work model with flexible scheduling aligned to client and business needs.
How to Apply
Note: Only shortlisted candidates will be contacted.
Disclaimer: This job post is for informational purposes only. The company may modify, withdraw, or close the position at any time without notice. Applicants should verify details through official company channels before applying.
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