Role: Technical Support Professional Intern
Location: Kochi, Kerala, India
Job Type: Internship (Fixed Term, Hybrid)
Job ID: 69990
Experience Level: Bachelor’s Degree, Entry-Level
Segment: Cloud/Application Platform Support
Business Unit: IBM India Private Limited
Job Summary
This intern role supports IBM Db2 and related platforms, providing technical customer support to large global clients in sectors like banking and manufacturing. The intern will troubleshoot issues, use IBM’s Cognitive Support Platform, collaborate with development teams, and contribute to customer satisfaction and knowledge base content.
Key Responsibilities
- Provide technical support for IBM software products
- Troubleshoot issues, replicate customer problems, and communicate resolutions
- Manage customer expectations and relationships
- Create and maintain knowledge base articles
- Escalate defects, facilitate fixes, and participate in rotational weekend support
Qualifications & Skills
- Bachelor’s degree (IT administration or customer support preferred)
- Linux/Unix or z/OS hands-on experience
- Strong communication skills
- Passion for technology and problem solving
- Database and z/OS experience (preferred)
About IBM
IBM is a world leader in enterprise technology and consulting, focusing on AI, cloud, and software innovation. The company values learning, collaboration, diversity, and ethical practices.
Why Join Us?
- Work on cutting-edge cloud technology
- Receive mentorship and advanced training
- Join a global leader in innovation
- Experience an inclusive team culture
How to Apply
Link:- Apply Now
Note: Only shortlisted candidates will be contacted.
Disclaimer: This job post is for informational purposes only. The company reserves the right to modify, withdraw, or close the position at any time without prior notice. Applicants are advised to verify details through the official company channels before applying.
Role: Research Intern – Quantum
Location: Gurgaon, Bangalore, Karnataka, Haryana, India
Job Type: Internship (Fixed Term, Onsite)
Job ID: 68804
Experience Level: Bachelor’s or Master’s Degree (Preferred)
Segment: Quantum Cloud Software
Business Unit: IBM Research India












