As an Analyst, the role involves providing day-to-day support on Deloitte Learning Platform, specifically working as an admin in the SABA cloud LMS. This includes interacting directly with internal clients to understand their learning requirements, content deployment requests, and resolving learning-related issues. The analyst is responsible for catalog management activities, content deployment, troubleshooting, and collaborating with cross-functional teams across India and the US. The role also involves process improvement initiatives to uphold high-quality standards.
Key Responsibilities
Provide support for catalog management, including adding, changing, deleting, and retiring learning elements.
Deploy e-learning content and troubleshoot preliminary content-related issues.
Respond to inquiries from global teams regarding learning catalog items and content requests.
Liaise with global technology support and collaborate with cross-functional teams.
Identify and recommend process improvements.
Participate in systems testing and act as a subject matter expert for new hires.
Good communication skills to liaise with multiple teams.
Ability to manage content deployment and troubleshooting.
Detail-oriented with ability to manage multiple tasks and follow processes.
About Deloitte
Deloitte Global provides consulting services and supports professional growth through diverse engagements tailored to client needs globally. The Learning Support team plays a critical role in enabling professional development worldwide.
The Analyst supports leadership by providing reporting, analysis, and insights on sales, pipeline, and revenue performance. The role involves gathering and analyzing data to identify improvement opportunities across financial and operational levers, building models to estimate impact, and preparing reports for internal teams and clients. The position requires communication with stakeholders and monitoring key performance indicators to support transformation milestones.
Key Responsibilities
Analyze financial, operational, and market data to identify margin improvement opportunities.
Compare client performance against industry benchmarks.
Build models and reports to estimate and communicate impact of initiatives.
Monitor KPIs and report transformation progress.
Support tool and process design for value realization and initiative tracking.
Qualifications & Skills
MBA mandatory, engineering undergrad is a plus.
1+ years experience in consulting or related analytics role.
Strong Excel, PowerPoint skills; familiarity with Tableau or Power BI.
Ability to analyze financial statements, cost structures, and statistics.
Excellent communication and interpersonal skills.
About Deloitte
Deloitte provides consulting services with a focus on driving value and impact for clients through innovative solutions, leveraging deep industry knowledge and analytics expertise.
Why Join Us?
Work across multiple industries with consulting experts.
Opportunities for professional development and impact.
Dynamic and collaborative work environment.
How to Apply
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Note: Only shortlisted candidates will be contacted.
Role: Learning Operations Analyst Location: Hyderabad, India Job Type: Analyst Job ID: 301055 Experience Level: 0 to 5 years relevant experience Segment: Talent Services – Learning Operations Business Unit: Deloitte USI
Job Summary
The Learning Operations Analyst provides administrative and backend operations support for US Talent Development Learning operations. The role involves planning and delivering training support, ensuring timely and accurate task completion, quality checks, effective communication with stakeholders, and contributing to process improvements. The analyst acts as an advisor and consultant to clients and team members while prioritizing work efficiently.
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