Sutherland Off Campus Hiring Back Office | 2025 | Mumbai (Remote WFH) | 0-3 Years / Freshers

Role: US Back Office
Location: Permanent WFH (Mumbai-based candidates only)
Job Type: Full-time, Permanent
Job ID: Not disclosed
Experience Level: 0–3 years
Segment: Finance & Accounting / O2C
Business Unit: Customer Success, Service & Operations

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Job Summary

Sutherland is hiring O2C Associates and Sr Associates for its US Back Office team, offering permanent work-from-home roles for candidates residing in Mumbai. The role focuses on end-to-end Order-to-Cash activities, including billing, collections, cash application, and account reconciliation for global customers. Selected candidates will work evening/night shifts, handle financial transactions in ERP systems, and ensure adherence to audit and compliance standards.

Key Responsibilities

• Process customer orders, invoices, and payments within ERP tools and maintain accurate financial records.
• Monitor accounts receivable, follow up on collections, perform cash application, and resolve billing or invoice discrepancies.
• Support credit control, customer account reconciliation, and collaborate with Sales, Billing, and Collections teams.
• Ensure compliance with SOX and internal audit guidelines while meeting performance and quality targets.
• Participate in HR, panel, and typing assessments as part of the selection process and adhere to defined shift schedules.

Qualifications & Skills

• Any graduate with 0–3 years of experience in O2C, collections, order processing, or related back-office operations.
• Strong English communication skills (verbal and written), numerical ability, analytical mindset, and good time management.
• Basic knowledge of accounting concepts and proficiency in MS Excel; willingness to work evening/night shifts (5:30 pm–2:30 am).
• Good to have: exposure to SAP, Salesforce, HPSM, and an understanding of O2C sub-processes such as order management, order-to-invoice, and invoice processing.

About Sutherland

Sutherland is a global BPM/BPO company providing technology-enabled business and customer experience services across industries. The organization supports international clients in finance, customer service, and operations through digital and human-led solutions. The company emphasizes integrity in hiring and clearly states it never requests money or favors for job opportunities.

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Why Join Us?

• Opportunity to build a career in Finance & Accounting and O2C operations with structured processes and global exposure.
• Permanent work-from-home model with company-provided system, 5-day work week, and fixed Saturday–Sunday offs.
• Competitive CTC in the 2.7–3.0 LPA range plus incentives, along with clear selection stages and growth for both freshers and experienced candidates.

How to Apply

Note: Only shortlisted candidates will be contacted.

Disclaimer: This job post is for informational purposes only. The company reserves the right to modify, withdraw, or close the position at any time without notice. Applicants should verify details through official company channels before applying.

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