CGI Off Campus Hiring Software Engineer – ETL Support | 2025 | Hyderabad, India | Experienced

Role: Software Engineer – ETL Support
Location: Hyderabad, Andhra Pradesh, India
Job Type: Full Time
Job ID: J0825-0601
Experience Level: Experienced (L2 Support)
Segment: Software Development / Engineering
Business Unit: CGI – Middleware & ETL Support

Job Summary

This role focuses on providing L2 production support for middleware applications and ETL processes in a full-time position based in Hyderabad. The engineer will monitor performance, handle incidents and service requests, and ensure applications meet defined SLAs in a mission-critical environment. The position suits professionals with strong analytical thinking, SQL skills, and interest in production support and ITIL-driven operations.

Key Responsibilities

• Provide L2 support for middleware applications in production environments.
• Monitor application performance and availability using tools such as Splunk, Dynatrace, or similar platforms.
• Troubleshoot and resolve incidents, service requests, and recurring application issues within defined SLAs.
• Collaborate with development and infrastructure teams to identify root causes and implement permanent fixes.
• Perform regular health checks, log analysis, and proactive maintenance to prevent outages.
• Participate in deployments, including release validation and rollback planning when required.
• Maintain detailed documentation for support procedures, known issues, and resolutions.
• Ensure adherence to ITIL processes such as incident, problem, and change management.
• Support batch jobs, integrations, and other middleware components as needed.

Qualifications & Skills

• Strong analytical thinking and problem-solving skills.
• Proficiency in SQL for querying, analysis, and troubleshooting.
• Experience or interest in monitoring tools like Splunk, Dynatrace, or equivalents.
• Understanding of ITIL practices around incident, problem, and change management.
• Ability to work collaboratively with cross-functional technical teams.
• Good communication skills and a proactive, ownership-driven mindset.

About Company

CGI is one of the world’s largest IT and business consulting services firms, built around a culture of ownership, teamwork, respect, and belonging. Team members are treated as partners, contributing directly to the company’s strategy and benefiting from its collective success. The organization provides opportunities to innovate, collaborate with global clients, and grow skills across diverse technologies and industries.

Why Join Us?

• Opportunity to work in a large-scale production environment supporting critical middleware and ETL systems.
• Ownership-centric culture where professionals are treated as partners from day one.
• Access to global capabilities, industry expertise, and diverse client engagements.
• Supportive environment focused on career growth, skill development, and well-being.

How to Apply

Link:- Apply Now

Note: Only shortlisted candidates will be contacted.

Disclaimer: This job post is for informational purposes only. The company reserves the right to modify, withdraw, or close the position at any time without notice. Applicants should verify details through official company channels before applying.