Role: Associate Software Engineer
Location: Goa, India
Job Type: Full Time
Job ID: Not Specified
Experience Level: Fresher
Segment: Digital Workplace Services
Business Unit: Service Desk / IT Support
Job Summary
Revature is hiring fresh graduates for the Associate Software Engineer role in Goa. The role involves providing first-line technical support, troubleshooting hardware and software issues, and collaborating with global IT teams. Candidates will gain experience working in a client-focused, dynamic environment utilizing advanced tools like AI chatbots and RPA to streamline IT support.
Key Responsibilities
- Provide technical support and assistance to end-users
- Log, track, and ensure timely resolution of support tickets
- Diagnose and troubleshoot hardware/software problems
- Collaborate with other IT teams to escalate complex issues
- Maintain knowledge base articles and documentation
- Communicate effectively with global clients across cultures
- Work in shifts, onsite at Goa location
Qualifications & Skills
- Graduate in B.E / B.Tech / M.E / M.Tech or related streams
- Strong verbal and written communication skills
- Client-focused attitude and teamwork skills
- Ability to work rotating shifts and relocate to Goa
- Basic technical knowledge and troubleshooting skills
About Revature
Revature is a major tech career launch platform and the largest employer of entry-level technology talent in the U.S. It partners with Fortune 500 companies and government organizations to hire, train, and deploy top tech professionals worldwide.
Why Join Us?
- Night shift allowance and transportation provided
- Timely rewards and recognition for top performers
- Opportunity to work with leading global clients
- Structured training and career growth in technology
How to Apply
Note: Only shortlisted candidates will be contacted.
Disclaimer: This job post is for informational purposes only. The company reserves the right to modify, withdraw, or close the position at any time without prior notice. Applicants are advised to verify details through official company channels before applying.